At Zwina Designs, we are committed to delivering your orders quickly, securely, and efficiently. Below are the details of our shipping process, estimated delivery times, and associated costs.

1. Processing Time

  • Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).

  • Once processed, you will receive a confirmation email with tracking details.

2. Shipping Destinations

We proudly ship worldwide! 🌍

3. Shipping Methods & Delivery Timeframes

Destination Standard Shipping Express Shipping
UK 3-5 business days 1-2 business days
Europe 5-10 business days 2-5 business days
USA & Canada 7-14 business days 3-7 business days
Rest of the World 10-20 business days 5-10 business days

📌 Note: Delivery times are estimated and may vary due to customs, weather, or unforeseen delays.

4. Shipping Costs

  • UK: Free standard shipping on orders over £XX

  • International: Shipping costs vary based on destination and weight. Exact rates will be calculated at checkout.

5. Duties & Taxes

  • UK & EU Orders: VAT is included in the final price.

  • International Orders: Duties and taxes may apply based on your country’s import regulations. Customers are responsible for these charges.

6. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to monitor your shipment in real time.

7. Lost or Delayed Packages

  • If your package is delayed beyond the expected timeframe, please contact us at Info@zwinadesigns.co.uk.

  • Zwina Designs is not responsible for lost or stolen packages once marked as delivered.

8. Contact Us

For any shipping inquiries, feel free to reach out to our customer support team:

📧 Email: Info@zwinadesigns.co.uk